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Refunded 50% from ALPHA!
« on: October 20, 2014, 06:12:49 pm »
K so basically I sent the exact letter you guys were recommending, I then Email alpha and told them they had 2 weeks to respond before I pressed legal charges.  Today I received this email....

Hello there,
We are very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund. Please note we have been very clear and open with
our terms of order, it was released as a news update, it is easily
available on our website and you are urged to view it on the product
page before you order. Please understand our development has real costs
and your funds have gone into the production of it as per the terms we
agreed upon. Having said that whilst you are past both the refund period
and the payment deadline we have refunded you 50% of your deposit as a
gesture of goodwill. This refund has been issued to your PayPal.
Best Regards,
Alpha Technology Team

I will be contacting paypal today, to see if i can get the other 50% from them, I have called them about 6 times, each time though it seems they are getting more sympathetic, I will keep posted!


Re: Refunded 50% from ALPHA!
« Reply #1 on: October 22, 2014, 10:57:09 am »
Great Job! That's an easy 50%.. guaranteed money. The important part is, you never ASKED them to refund you 50%, so keep on suing them for the other 50%.
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