Today, without any formal request, Alpha reimbursed the £400 I paid for the preorder, canceling the full order (and it's payment) I made in June using Bitpay.
Anyone else is in this situation? I saved the Bitpay receipt, so I can prove that they still owe me more than £1000, is that enough to file a claim using the tutorial on this site?
I've also an open ticket with Bitpay about this situation.
Thanks!