After a couple of angry mails I got 40% refund (I've ordered 2x Viper 250 mhs). they made individual deals on refunds and that's not fair. Given the fact that that they are already a unacceptable 6 months delayed, they most probably never deliver. I've chosen to go for a refund after doing a sort of risk analyze of this company. At least I have some money back now. Some people got nothing. No money, no device. I've heard stories about people getting 30%, 40%, and 50% back of their total investment. All these refunds were made after passing their so called 5 month period from ordering the product.