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RobertP

Need help when paid deposit only
« on: December 12, 2014, 11:33:31 pm »
Thanks for this great site. I paid the deposit only (1635 GBP) and I postponed my full payment due to lack of trust - but Alpha allowed for this, they said that customers can withhold final payment. I wonder how should I approach this with the small claim. They state in their terms (in today's version at least) that they can void the deposit money after 3-5 months. I know they have breached the contract ... how would my small claim differ when claiming for deposit-only return?

Regards,
Robert

fightalpha

Re: Need help when paid deposit only
« Reply #1 on: December 13, 2014, 08:15:42 am »
It would not differ at all. In both cases, their TOS was breached. You're lucky you are fighting for 30% and not 100%. You will win.
IF YOU WON a judgement, join us in this thread:
http://fightalpha.net/index.php?topic=143.0

RobertP

Re: Need help when paid deposit only
« Reply #2 on: December 22, 2014, 09:56:50 pm »
I have sent a letter to the original address and it got returned by post in 2 days, as in, couldn't be delivered. Now they have changed address ... should I resent it to the new address? I'd rather not, I'd like to post the small claim now. Can I post the small claim before 14 days if the letter was returned before that period? Or should I actually try to send the letter again?
Thanks!

fightalpha

Re: Need help when paid deposit only
« Reply #3 on: December 23, 2014, 01:03:50 am »
You can do small claims now. Just email them the letter.
IF YOU WON a judgement, join us in this thread:
http://fightalpha.net/index.php?topic=143.0