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Alpha T Respond for Refund
« on: October 03, 2014, 05:25:25 pm »
Hi All,
I asked Alpha T to refund my deposit money and they replied me below
I have filed a small claim case against Alpha T and also passed this info to them.

Hello there,

We are very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund. Please note we have been very clear and open with
our terms of order, it was released as a news update, it is easily
available on our website and you are urged to view it on the product
page before you order. Please understand our development has real costs
and your funds have gone into the production of it as per the terms we
agreed upon. Having said that whilst you are passed the refund period we
are willing to refund you 50% of your deposit as a gesture of goodwill.

This refund will be issued via PayPal, please confirm you agree to this
full and final settlement?

Best Regards,

Alpha Technology Team


Re: Alpha T Respond for Refund
« Reply #1 on: October 04, 2014, 06:00:25 pm »
They want you to agree to a "Full and Final Settlement" because they don't want you to sue them. If you agree, you waive your right to sue them. It's up to you though.
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